Pronto Neo

Printer Model Variants

Legacy Pronto Stock Numbers (generation 1):

3649-0001-NE PRONTO NEO STD PRINTER
3649-0002-NE PRONTO NEO MAG PRINTER
3649-0003-NE PRONTO NEO SMART PRINTER

Current Pronto Stock Numbers (generation 2):

3649-6001/4 PRONTO NEO STD PRINTER
3649-6002/4 PRONTO NEO MAG PRINTER
3649-6003/4 PRONTO NEO SMART PRINTER

Follow these steps to get started with the Pronto Printer

Install the latest printer driver

Visit our support website to download the latest version of our the printer driver.

Install the latest printer firmware

Your printer should come with the latest available Firmware but incase you need to update please visit our support website.
(NOTE: please refer to the Firmware Compatibility Check on the page linked below)

Latest Printer Firmware

Register your printer to activate your warranty

We highly recommend you register your printer, this will activate your warranty and help if you ever require technical support.

Register your Printer

Information for unboxing and printer set-up

Read the following guides to learn how to setup and use your new printer.

Please refer to the standard Pronto User manual

Online webhelp

Badge Design Software for NEO Printers

See the User Guide here:

Advanced support and configuration

Use the Magicard Support Utility to optimise advanced settings on your Pronto.
(note – 1st Generation modles only, more information for this in the linked page below)