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Printer Model Variants
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Follow these steps to get started with the Rio Pro Secure Printer
1) Information on unboxing and set-up
Read the following guides to learn how to setup and use your new printer.
User manual
Online webhelp
2) Update and Install the latest printer drivers
Visit our support website to download the latest version of our the printer driver.
Get the latest Windows printer drivers from our support website
Get the latest MacSO printer drivers from our support website
3) Update and install the latest printer Firmware if required
Your printer should come with the latest available Firmware but incase you need to update please visit our support website.
Get the latest firmware from our support website
4) Advanced support and configuration
Use the Magicard support utility to help setup Ethernet setting for the first time
Magicard support utility
5) If you need design software try TrustID by CardExchange
If you don’t already have ID card design and issuance software we recommend TrustID by CardExchange
Download a 42 day free trial of our TrustID card design and issuance software
6) Register your printer to activate your warranty
We highly recommend you register your printer, this will activate your warranty and help if you ever require technical support.
Register your printer to activate your printers warranty